This ServiceNow Developer role involves coding, testing, implementing, maintaining, and supporting application changes. The position requires close collaboration with customers, business analysts, and team members to understand business needs and translate them into effective technical solutions. Responsibilities include gathering and documenting requirements, developing workflow customizations, supporting service transformation teams, creating user stories, and developing within the ServiceNow platform. The developer will also be involved in developing integrations with various systems using different technologies.
Location: Washington, District of Columbia, United States
Responsibilities:
- Coding, testing, implementing, maintaining, and supporting application changes in ServiceNow.
- Working with customers, business analysts, and team members to understand business requirements.
- Gathering and documenting user and process requirements, functional requirements, and developing technical requirements.
- Developing workflow customizations.
- Supporting service transformation teams.
- Creating and evaluating user stories and developing against them in ServiceNow.
- Developing integrations using JDBC/SQL/SOAP/REST with various systems.
- Performing research into technology partner or other vendor solutions (Preferred).
Required Skills & Certifications:
- Minimum 6+ years of experience in software development.
- Minimum 4+ years of experience in ServiceNow.
- Experience in the ServiceNow Discovery module, including implementation, configuration, updates, and troubleshooting.
- Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data (Location, Organization, CMDB).
- In-depth experience and solutioning capabilities using Scoped Applications.
- Working knowledge of Service Catalog development.
- Expertise in ServiceNow ITSM products.
- Experience developing integrations using JDBC/SQL/SOAP/REST.
Preferred Skills & Certifications:
- Researching technology partner or other vendor solutions in context of client requirements for integration.
- Understanding of the ServiceNow ecosystem and ability to demonstrate hands-on expertise.
- Experience in collaborative environments using agile methodologies.
- Ability to work independently towards agreed targets/goals with a creative approach.
- Strong time management and adaptability to change.
- Proven interpersonal skills and teamwork abilities.
- Up-to-date technical knowledge through continuous learning.
Special Considerations:
- None specified.
Scheduling:
- Not specified.
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